FAQs

 Frequently Asked Questions (FAQs)

📦 When will my order be shipped?

We typically process and ship all orders within 1–3 business days. Once shipped, you’ll receive a confirmation email with tracking info so you can keep an eye on your delivery.

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🚚 How long does shipping take?

Delivery times vary depending on your location:

• Australia: 5–12 business days

• Please note, delays may occur due to high demand, customs, or carrier issues.

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💳 What payment methods do you accept?

We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, and other secure payment options at checkout.

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🔁 Can I return or exchange my order?

Yes! If your item is faulty, damaged, or not as described, you can return it within 14 days of delivery.
Check out our Returns & Refund Policy for full details, or email us at admin@cartcatcher.shop for assistance.

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❌ What if I entered the wrong address?

If you catch a mistake, email us ASAP at admin@cartcatcher.shop. If your order hasn’t shipped yet, we’ll fix it. If it’s already on the way, we can’t guarantee changes — but we’ll do our best to help.

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📱 Where do you find your products?

We catch what’s trending across TikTok, social media, and global marketplaces—then bring the most viral, practical, or just plain fun items straight to your cart.

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✨ How often do you restock items?

Hot items sell fast! We restock popular products weekly, but some limited drops may not return. If you see something you love, we recommend catching it while it’s here 😉

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📧 Still need help?

We’ve got your back. Reach us any time at admin@cartcatcher.shop or hit us up on our socials.